VB-G RAM G Grievance Redressal Rules 2026: Shikayat Kaise Karein 🧾

Rural jobs scheme se judi shikayat ab ek tay samay-simaa wali teen-star vyavastha se niklegi. Ministry of Rural Development ne 2 November 2026 ko VB-G RAM G (Gramin) Grievance Redressal Rules, 2026 gazette me notify kiye hain — notification number G.S.R. 966(E), file number L-12053/04/2026-RE-I. Ye rules Viksit Bharat – Guarantee for Rozgar and Ajeevika Mission (Gramin) Act, 2025 ke tahat banaye gaye hain, jo 1 July 2026 se poore desh ke gramin kshetron me laagu hai.

Kya likha hai naye rules me

• Teen star: State government ko Gram Panchayat, Block aur District level par shikayat nivaran vyavastha banani hogi (Rule 3).
• Officer tay honge: Har star par grievance redressal officer designate honge, jo shikayat lein, register karein, jaanch karein aur niptayein.
• Digital platform: Poori vyavastha Central government ke designated Digital Public Infrastructure (digital grievance platform) se judi hogi.
• District-level nigrani: District Programme Coordinator district star ki shikayat par nazar rakhega.
• Aitraaz ka haq: Shikayat ko format, bhasha, submission ke tarike ya kisi procedural kami ke aadhar par mana nahi kiya ja sakta (Rule 4(5)).

Shikayat kis tarah darj hogi

Rules ke Rule 4 ke mutabik shikayat chaar tarikon se di ja sakti hai:

1. Vyaktigat roop se grievance redressal officer ke saamne.
2. Speed post se — registration aur proof of delivery ke saath.
3. Digital platform (Central government dwara designated) par.
4. Telephone ya designated helpline se, ya state government ke tay kiye kisi doosre madhyam se.

Kaagaz par mili shikayat ko usi din, aur agar possible na ho to agle kaam ke din tak, digital platform par anivarya roop se register karna hoga. Registration ke baad complainant ko registration number, receipt ki date aur receiving authority ke pad-name wala acknowledgement milega — digital shikayat me electronically, physical shikayat me kaagaz par.

Kitne din me hoga samadhan

• Jaanch aur disposal: 7 kaam ke din ke andar (Rule 5(4)).
• Samadhan: shikayat milne ki date se 15 din ke andar (Rule 5(5)).
• Sunwai ka mauka: jahan zaroori ho, shikayat karne wale ko vyaktigat ya electronic madhyam se sunwai ka mauka milega.
• Record: findings aur ki gayi karyavahi digital platform par darj hogi aur complainant ko batayi jayegi; physical shikayat ka nateeja kaagaz par bhi diya jayega.
• Tracking: platform par registration se disposal tak poori sthiti track ho sakegi.

15 din me kaam na hua to

Rule 6 ke tahat jo shikayat 15 din me hal nahi hoti, wo digital platform ke through apne aap agle upper star par escalate ho jayegi. Escalated shikayat ko bhi niyam ke hisaab se niptana hoga, aur disposal tak uski electronic nigrani hoti rahegi. Orders ke khilaf appeal Act ki Schedule I ke paragraph 28 ke clause (i), (j) aur (k) ke mutabik file hogi.

[!NOTE] Draft aur final rules me antar Draft rules 22 May 2026 ko jaari hue the aur 30 din tak aitraaz maange gaye the. Final rules me draft ke kuch provisions — jaise financial irregularities par FIR aur quarterly reporting — shamil nahi kiye gaye. The Hindu ki report ke mutabik Congress leader Jairam Ramesh ne ise accountability kamzor karne wala kadam bataya hai. Scheme se juda koi bhi shikayat darj karne se pehle apne record, job card aur mustang/attendance ki copy taiyar rakhein.

Kya taiyar rakhein

• Job card number ya registered worker ka naam.
• Muster roll / attendance ya kaam ki tareekh ka record.
• Payment, material ya wage se juda koi receipt ya bank statement.
• Panchayat/Block se mila koi letter ya acknowledgement.
• Ek chhoti likhit shikayat: kya hua, kab hua, kya chahte hain — aur uski ek copy apne paas rakhein.

Official links

• Gazette notification (G.S.R. 966(E), 2 November 2026): egazette.gov.in
• VB-G RAM G Act, 2025 laagu hone ki PIB release: pib.gov.in
• Ministry of Rural Development: rural.nic.in
• The Hindu report (draft vs final rules par aitraaz): thehindu.com

FAQ

Q1. VB-G RAM G Grievance Redressal Rules kab laagu hue? Ans: Rules 2 November 2026 ko gazette me notify hue (G.S.R. 966(E)). Ye VB-G RAM G (Gramin) Act, 2025 ke tahat banaye gaye hain, jo 1 July 2026 se laagu hai.

Q2. Shikayat kitne din me nipatni chahiye? Ans: Jaanch aur disposal 7 kaam ke din me, aur poora samadhan shikayat milne ki date se 15 din ke andar hona chahiye.

Q3. Kya shikayat ko format ya bhasha ke aadhar par mana ja sakta hai? Ans: Nahi. Rules ke Rule 4(5) ke mutabik format, bhasha, submission ke tarike ya procedural kami ke aadhar par shikayat register karne se mana nahi kiya ja sakta.

Q4. 15 din me jawab na mile to kya karein? Ans: Shikayat digital platform par apne aap agle upper star par escalate ho jati hai; aap platform par apni shikayat ka registration number daal kar status aur escalation track kar sakte hain.

Q5. Kaagaz wali shikayat ka record kaise banega? Ans: Gram Panchayat, Block ya District par mili physical shikayat usi din ya agle kaam ke din tak digital platform par register hoti hai, aur aapko registration number wala acknowledgement milta hai.